His heart is frozen. She's the sunlight he's been missing.
When Charley gets sent by her father to appraise a mansion full of antiques, she's shocked to find the owner is cold and mean, and doesn't want anything to do with Christmas. And even worse? It's not really an appraisal job at all. He just wants her to clean out his mountain of junk from his garage. But Charley makes it her goal to show him that Christmas is a special time of year. And as time goes on, she sees his frozen heart start to thaw.
Alexander has been dealing with the guilt from his wife's death for two long years. It's time to move past, so he hires someone to help rid his garage of his wife's memories. But when she arrives, she's not at all what he was expecting. And even though she's a bit crazy, she helps him find his Christmas spirit once again.