Advanced
Error loading page.
Try refreshing the page. If that doesn't work, there may be a network issue, and you can use our self test page to see what's preventing the page from loading.
Learn more about possible network issues or contact support for more help.
Title details for The Employee Experience by Tracy Maylett, EdD - Available

The Employee Experience

How to Attract Talent, Retain Top Performers, and Drive Results

by Tracy Maylett, EdD
Matthew Wride, JD
Audiobook
1 of 1 copy available
Borrow Listen to a sample Listen to a sample
1 of 1 copy available
Want a profit-enhancing Customer Experience? Start with the Employee Experience.
The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before you can deliver a transcendent customer experience (CX), you must first build a superlative employee experience (EX). It's not about perks. It's not about creating a worker's utopia, and it doesn't mean that work must be easy; employees are responsible for managing expectations and meeting the organization's requirements. But by establishing a clear set of expectations and promises—collectively known as "the Contract"—and upholding it consistently, employers can build the essential trust that leads to powerful employee engagement.

The data are unambiguous: organizations with engaged workforces are more profitable, enjoy greater growth, and win the battle to keep the most talented personnel. Employees who have a fulfilling, rewarding work experience perform better, achieve more, and bring more value to the organization. The Employee Experience teaches you how to leverage the full potential of your people to transform your future.

Formats

  • OverDrive Listen audiobook

subjects

Languages

  • English

Loading
The Beehive Library Consortium is a consortium of member libraries and the Utah State Library Division.Funds for this program were made possible in part by the Institute of Museum and Library Services. Parents should be aware that children have access to all materials in the online library. The Beehive Library Consortium does not monitor or restrict your child's selections. It is your responsibility as a parent to be aware of what your child is checking out and viewing.